When we receive updates about your flight time, we will bring you up to date as soon as possible and offer alternatives if needed. If your flight is delayed while you are already at the airport, you should contact the airline counters. They have the latest information and are also responsible for offering you an alternative solution.
In any case, it is important to remember that we are here for you and we will inform you about your rights and help you to receive the legally required services. Upon your request, we will contact the airline, the hotel, the travel organizer, or a person you have authorized to claim your right to these services.